END OF YEAR TASKS FOR RESTAURANTS

As the year comes to a close, restaurant owners should engage in several important tasks to ensure the smooth operation and future success of their establishments. Here’s a checklist of year-end tasks for restaurant owners

RESTAURANT HOLIDAY PLANNING

Running a restaurant during the holidays can be both exciting and challenging. It’s a time when people are often in a festive mood and looking to celebrate, making it a great opportunity for your restaurant to attract customers. However, it also comes with increased demand, potential staff shortages, and other operational challenges. Here are some tips to help you navigate the holiday season successfully

THE REALITY OF THIRD-PARTY DELIVERY-HERE TO STAY

Third-party delivery is booming like never before. In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. The number of people using meal delivery apps is expected to reach 2.64 billion by 2027. Restaurants can’t afford to leave that kind of money on the table, even if they’ve been hesitant to get into the game. The question is no longer whether to deliver but how to make the delivery process work for your restaurant.

10 TIPS TO WIN AT HIRING YOUR NEXT RESTAURANT MANAGER

In the competitive world of food service, hiring the right restaurant manager is the key to creating a winning team. As the U.S. food industry faces labor shortages, finding exceptional talent becomes even more critical. Beyond attractive salaries, job seekers seek a dream team, supportive management, and exceptional work experience. Successful restaurants understand the secret: a skilled manager who leads the team effectively.

CONSUMER SURVEY SUGGESTS DINERS BELIEVE LABOR SHORTAGES IS CAUSING CUSTOMER EXPERIENCE TO DECLINE

More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent). 57 percent of consumers aren’t confident that a busy store will take their order correctly. 72 percent of consumers said they would opt to use an automated phone bot to place an order depending on the situation.

TIPS FOR MANAGING YOUR RESTAURANT'S ONLINE REVIEWS

Managing your restaurant’s online reviews has become an important part of your marketing strategy as a restaurant owner/operator. Over the past several years, we’ve seen an increase of online searches for dining options, as well as the increase in online reservations. If online reviews are not carefully managed, it can greatly affect your restaurant’s online reputation.

TIPS FOR RETAINING RESTAURANT EMPLOYEES

As a restaurant owner or manager, you understand the difficulties that come with retaining restaurant employees. Restaurants have historically experienced high turnover and in today’s post-Covid world restaurants are still experiencing an employee shortage. Now that a number of restaurants have permanently closed and many industry lifers have left behind restaurants for good, the industry is smaller and more competitive than ever before. Now is the time to implement strategies to attract and retain restaurant employees that will benefit your business. Remember, it is more expensive to continually train new employees due to high turn-over than it is to implement a few strategies to retain them. Retention will inevitably improve your bottom line.